Admissions & Discharge Co-ordinator
About the Role
Are you an experienced administrator/co-ordinator who is effective in a fast paced, stressful environment? Do you possess excellent organisational and time management skills?
If you also have the ability to interpret medical information and terms and have previous experience of using a wide range of computer programmes then we'd love to hear from you!
As a full-time, permanent Admissions and Discharge Co-ordinator based at our Platters Farm Lodge home in Rainham, Kent you will manage the administration and discharge procedures and documentation of guests into or out of the home.
This role is being offered as 40 hours per week (Monday to Friday: 08:00 - 17:00) with a salary of £27,000 per annum.
Job Opportunity
As Admissions & Discharge Co-ordinator, you will:
- enter guest information into the computer system, creating an initial care summary, risk assessment and in-depth care plan
- greet guests on arrival and book them onto the service
- assist guests with transporting or transferring them to their rooms during the meet and greet
- have regular contact with the guests during the whole time they are with us ensuring that all elements of the guest experience is positive
- ensure compliance with all legal, regulatory and best practice guidelines, making sure all risks are managed and issues identified and reported in a proactive manner.
As a Strode Park Foundation colleague, you will get comprehensive support from day one and receive training and development opportunities to develop your skills.
Platters Farm Lodge offers short breaks, respite, rehabilitation, and long-stay facility for adults in Rainham, Medway. Individuals can live at Platters Farm Lodge on a long-term basis. The service also provides people with dementia related care and support. For some people, the fun and nurturing environment of Platters Farm Lodge is their permanent home. The service is vibrant, socially warm, and inviting for the individual and their family and friends. For further information, go to: https://www.strodepark.org.uk/platters-farm-lodge/
Platters Farm Lodge provides care on a 24-hour basis, 7 days a week including weekends and bank holidays. This means we value reliable and flexible staff. We will consider all requests for flexible working and are proud to be a 'Flex from First' employer. Please talk to us at interview about the flexibility you need.
Essential Skills
Our ideal Admissions & Discharge Co-ordinator will:
- have the Care Certificate (or be willing to obtain this)
- have the ability to communicate clearly and appropriately, both in oral and written form with all stakeholders
- be able to work as part of a team and with other stakeholders in a collaborative and engaging way
- be committed to your own continuing professional and personal development
Although not essential, it would be an advantage if you have:
- previous experience of care planning
- direct or indirect experience of supporting those with disabilities
- a Level 3 qualification in Health and Social Care
Creating an Inclusive Environment
Strode Park Foundation (“Strode Park”) is fully committed to encouraging equality, diversity and inclusion among our workforce and the elimination of unlawful and unfair discrimination. Strode Park truly values the differences that a diverse workforce brings to our organisation.
Our aim is for our workforce to be truly representative of all sections of society and for our service users and each employee to feel respected and able to give their best.
Strode Park will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation. It will not discriminate because of any other irrelevant factor, and will build a culture that values meritocracy, openness, fairness and transparency.
